Dominion Energy customers in Midlothian report outages and downed lines at 866-366-4357. Southside Electric Cooperative members call 866-878-5514.
Last checked Oct. 19, 2026. Numbers and links come from Dominion Energy, Southside Electric Cooperative and Chesterfield County Utilities.
Midlothian’s electricity comes from Dominion Energy or, in parts of Chesterfield County, Southside Electric Cooperative. For Dominion, to report an outage or a downed line, call 866-366-4357, use the online outage report or the Dominion Energy app. If your bill comes from Southside Electric Cooperative, call the co-op instead. Chesterfield County does not supply electricity.
Who to call
- Dominion Energy outages and downed lines: 866-366-4357
- Dominion outage map: outagemap.dominionenergy.com
- Southside Electric Cooperative outages: 866-878-5514; outage map
- County water or sewer emergency, 24 hours: 804-748-1310
- Emergency, fire or injury: 911
Which utility do you have?
Look at your electric bill; it names your utility. Southside Electric Cooperative, which local residents formed in 1937, serves rural parts of central and Southside Virginia, including portions of Chesterfield County. If you are new and have not set up service, see our moving guide.
Dominion Energy
| What | How |
|---|---|
| Report an outage | 866-366-4357, online or the app |
| Check status and restoration times | Outage map |
| Downed power line | Stay 30 feet away; call 866-366-4357 |
| Streetlight out | Dominion’s streetlight outage page |
| Planned work | Dominion’s planned outages page |
Dominion says its outage map gives near real-time updates on affected areas and estimated restoration times. Customers who rely on electric medical equipment can register a medical condition on Dominion’s medical conditions page.
Southside Electric Cooperative
Co-op members report outages at 866-878-5514 and can follow restoration on the co-op’s outage map. The main office line is 800-552-2118. The co-op says its system operations team monitors the system 24 hours a day. After a major storm, it restores power in order: facilities critical to public health and safety first, then transmission lines and substations, then the distribution lines that reach neighborhoods.
Water outages are a county matter
Chesterfield County Utilities runs public water and sewer in Midlothian. Its crews are on call 24 hours a day at 804-748-1310. The county maintains water lines up to the meter and sewer lines up to the property line; pipes on your property are yours. The county posts current water outages on its water outage map.
In a storm
- Report the outage once; do not assume a neighbor has.
- Stay away from downed lines and anything touching them, including fences and puddles.
- Run generators outdoors only. Southside Electric Cooperative publishes generator safety advice.
- County closings and storm updates are on Chesterfield’s storm information page.
Related guides
Frequently asked questions
Who do I call when the power goes out in Midlothian?
Dominion Energy customers call 866-366-4357 or report it online or in the Dominion Energy app. If your bill comes from Southside Electric Cooperative, call 866-878-5514 instead.
Where is the Dominion Energy outage map?
At outagemap.dominionenergy.com, which Dominion updates in near real time with affected areas and restoration estimates.
What do I do about a downed power line in Chesterfield County?
Stay at least 30 feet away and call your utility; Dominion Energy’s number is 866-366-4357 to report the location. If anyone is hurt or there is a fire, call 911.
Does Chesterfield County supply electricity?
No. The county runs water and sewer service, not electricity. Water and sewer emergencies go to Chesterfield Utilities at 804-748-1310, 24 hours a day.
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